The Economics of Apologies

I'm a big fan of people offering their apologies for when they have done something wrong. In fact, I apologize that you have somehow come across this post and started reading it. I've written about this before (Why Is It So Hard for Some People to Admit They Are Wrong), and in that post included … Continue reading The Economics of Apologies

How To Interpret Digital Body Language and Emails, or Not

Given that so many people have been working from home, the nature of work has changed dramatically this past year. Instead of having meetings face to face, meetings are now being conducted via Zoom. Instead of just stopping by someone's desk to ask them a question, we now send them an email. And something is … Continue reading How To Interpret Digital Body Language and Emails, or Not

Three Cheers for the Ivies

Here was the heading in a Wall Street Journal story today: The Ivy League Is Still on the Sidelines. Wealthy Alumni Are Not Happy. followed by this sub-heading: Billionaire Joe Tsai’s rebuffed offer to fund a lacrosse ‘bubble’ is one sign of how pressure is mounting on the conference that never returned to the field. … Continue reading Three Cheers for the Ivies

Who’s More Important to a Business? Its Customers or Its Employees?

I know, it's a loaded question. And the easy answer is to say that they are equally important. But what if you had to choose? I thought about the question today, in the midst of our latest snowstorm. A couple of local businesses I know had to make a decision on whether to open or … Continue reading Who’s More Important to a Business? Its Customers or Its Employees?

Another Hat Tip to Seth Godin

It's been a while since I wrote about one of Seth Godin's blog posts, even though I read it every day. It seems like many of his posts are a variation on a common set of themes. Since I have read so many of his posts over the years, I often recognize what the thrust … Continue reading Another Hat Tip to Seth Godin

Bikeshedding: Guilty As Charged

I've never heard of the term bikeshedding until today, while I was browsing through the wonderful The Decision Lab web site. Here is the site's tagline: People make 35,000 decisions a day. We decode them to create transformational change for people, products, and organizations. How could I avoid a website like that? It looks like … Continue reading Bikeshedding: Guilty As Charged

My Two Cents, Wait Four Cents, Wait $10,000, Wait $7 Thoughts on Gamestop and Robinhood

Earlier this week, I had a former student send me an email asking me what I thought about the Gamestop and Robinhood controversies that have been in the news. I'm far from being an expert on the markets, so as you read my response below, take everything I say with a grain of salt  In … Continue reading My Two Cents, Wait Four Cents, Wait $10,000, Wait $7 Thoughts on Gamestop and Robinhood

This Does Seem Problematic

Adam Grant, best-selling author and professor at the Wharton School of Business, posted the following tweet earlier this week: https://twitter.com/AdamMGrant/status/1353349753011122176 That seems to be a pretty big discrepancy. But I have to admit, I don't know what the differential should be. Was 21X the right number, or was that too high, or even too low? … Continue reading This Does Seem Problematic

No Matter What Your Problem, It Looks Like This Guy Can Help

Do you suffer from any of these problems: Money rituals instant money Office problem police station case Election wins. visa problem Bullet never enter you Brotherhood of money secret society Court cases Examination High spirit of pastor Gold problem protection Cafe or fraud guys Pocket no dry pot of riches Business problem High spirit football … Continue reading No Matter What Your Problem, It Looks Like This Guy Can Help

Lost in Translation

This is the third post I've gotten from reading Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life by Rory Sutherland, and the second time I'm using the quote copy feature of my Kindle app. Here's the paragraph that captured my attention:  I had never heard of this translation … Continue reading Lost in Translation