Tag: walmart

Now This Is How to Greet a Customer

"How are you doing, sir? Are you having a good day?" That, along with a handshake, was how I was greeted as I entered the Walmart in King of Prussia today. I then proceeded to have a five-minute chat with John, the customer host/greeter. Most of our conversation was centered around the 50th anniversary of … Continue reading Now This Is How to Greet a Customer →

Thank you Salesforce (and Amazon and eBay and Dick’s Sporting Goods and Shopify and Walmart and Levi Strauss and Toms Shoes and Citigroup and United Airlines and Delta and Hertz and MetLife)

Salesforce, a cloud-based software company which earns the bulk of its revenue from its customer-relationship management (CRM) service, publicly announced today that it was banning retailers that sell certain guns and ammunition from using its sales management software. The policy was actually put into place back in April, but today was the first day the … Continue reading Thank you Salesforce (and Amazon and eBay and Dick’s Sporting Goods and Shopify and Walmart and Levi Strauss and Toms Shoes and Citigroup and United Airlines and Delta and Hertz and MetLife) →