In today’s Pinkcast, Dan Pink interviews Christine Porath, a Georgetown University professor and author of Mastering Civility: A Manifesto for the Workplace. In the interview, Porath shares a remarkably simple technique for deepening respect and promoting belongingness in any setting. In other words, how to be more civil and kind.
Porath notes that civility is simply creating an environment where people feel respected, feel valued, and have a sense of belonging. In such an environment people are more productive, more focused, more creative, and more helpful.
The technique is known as the “10-5 Rule”, and here is how it works. If you’re within 10 feet of someone, make eye contact and smile. And, if you’re within 5 feet, say hello.
That’s it, it doesn’t get much simpler than that. Here’s the video of Dan’s interview with Christine:
Wednesday, November 13 is World Kindness Day; it seems like a great day to try out the 10-5 rule.
By the way, if you would like to learn more about Christine’s work, here is her TED Talk about being respectful in the workplace:
*image from reddit.com