What Does It Take to be a Great Coach/Guru/Leader/Adviser?

It's a question I actually called into the local sports talk radio show a few years ago - "Do you think the best players make the best coaches?" Unfortunately, the question never made it on the air, so I was left to figure it out on my own. It seems that the evidence is fairly … Continue reading What Does It Take to be a Great Coach/Guru/Leader/Adviser?

Great Customer Service vs. Personal Responsibility

This post is based on one of┬áChristine Frazier's writing prompts, in which she suggests writing about the most common question you get in some aspect of your life. As a college teacher, one of the most common questions I get occurs when a student misses a class and he or she will send me an … Continue reading Great Customer Service vs. Personal Responsibility